All sales are final. Customer satisfaction is our priority. If your order has arrived damaged, incomplete, or incorrect, we sincerely apologize and are more than happy to help you get the right products delivered to you. Coronavirus (COVID-19) company policy is in place for the safety of all, therefore, no product returns or exchanges are allowed at this time. We take into account sanitation prior to packaging, transport, and safe handling practices to ensure your Rainforest Remedies product of choice arrives to you as quickly as possible. We are doing everything we can to meet our customers’ needs while still maintaining state mandated physical distancing rules in our facilities. We sincerely apologize for the inconvenience this causes you, and we hope you are staying well.Please reach out with questions or concerns by sending us an email at firstname.lastname@example.org.